Exchange & Delivery
Exchange
Purchased products can only be exchanged within 14 days of the date of purchase. The exchanged products must be intact and not used or washed. No refunds.
No exchanges will be granted for products on sale; final sale.
For sanitary reasons, there is no exchange for the following products:
- Pacifier clip
Before returning one or more products, you must contact us by email: info@henrietnous.com
Exchange fees
- We are not responsible for shipping costs for exchanges.
Delivery
It is possible to pick up your order for free at our warehouse located in Vaudreuil-Dorion and avoid delivery fees. A confirmation email will be sent to you with the warehouse address to let you know when your order is ready.
Free delivery starting at:
- $100 CAD everywhere in Canada
- $120 USD everywhere in the United States.
Prices:
- Delivery in Quebec: $13.99 CAD
- Delivery rest of Canada: $17.99 CAD
- Delivery United States: $22.99 CAD
All orders are delivered by our carrier within 2 to 8 days. In case of delays, please contact us by email: info@henrietnous.com