Baby

Exchange

Purchased products can only be exchanged within 14 days of the date of purchase. The exchanged products must be intact and not used or washed. No refunds.

No exchanges will be granted for products on sale; final sale.

For sanitary reasons, there is no exchange for the following products:

  • Pacifier clip

Before returning one or more products, you must contact us by email: info@henrietnous.com

Exchange fees

  • We are not responsible for shipping fees for exchanges.

Delivery

It is possible to pick up your order for free at our warehouse located in Vaudreuil-Dorion and avoid delivery fees. A confirmation email will be sent to you with the warehouse address to let you know when your order is ready.

Free delivery starting at:

  • $100 CAD everywhere in Canada
  • $120 CAD everywhere in the United States.

All orders are delivered by our carrier within 2 to 8 days. In case of delays, please contact us by email: info@henrietnous.com